Ms M Mildenhall
Head of Customer Service
Newbury Building Society
17 Bartholomew Street
Newbury
Berkshire
RG14 5LY

8 June 2020

Dear Melanie

My most sincere congratulations to you on winning the Customer Commitment Award at this year’s UK Customer Satisfaction Awards earlier this year.

Another wonderful accolade to add to your many achievements. Very many congratulations.

Yours sincerely

Elizabeth O’Keeffe
Mayor of Newbury